FAQ
We created this comprehensive FAQs section to let you know how we process your orders, complete papers, accept payments, etc. We are committed to helping you at every stage of your experience with us. Feel free to contact our support team if you couldn’t find answers to your question in FAQs.
Ordering a paper on Handmadewriting.com is quick and easy. We can accomplish 98% of the submitted assignments, so you can simply place an order on the Order Form, make the payment, and wait until the final product is delivered to your customer panel.
Here is a break-down of the Order Form:
a) On the first stage, you input all the details of your task, upload any of the required materials.
b) We ask for the number of pages, slides, charts on the second stage. You then select the deadline by which you must have your paper.
c) On the last stage, i.e. Personal Information one, you provide your personal info so we could create an account for you (if you are a first-time customer, or an existing one). Payment is followed by clicking on the "Pay" button.
After you have filled out the order form you will be automatically provided with your Personal Order Page, where you will be able to track the progress of your order to completion, upload any additional materials, and send messages both to the writer and to the administrator.
Once your paper is completed it is sent to your Personal Order Page.
When your paper is complete you can find it at your Order Page. It will be there for you in a protected file, which you can only check through on the website, selecting “Preview my Order”. After you have previewed the paper and it appears to match your needs, you may click “Accept Order” and gain access to the MS Word file immediately. If, for some reason you are dissatisfied with the paper and some alterations are required, you can use “Request Revision” button and indicate the time needed for its completion. Revisions are free of charge in accordance with our Revision Policy. All of the files sharing happens through the “Files” section of your Personal Order Page.
Free Inquiry button is available on the last (3rd stage) of the Order Form and it signifies an opportunity of placing the order free of charge until we confirm it's doable.
Let's take a closer look at how it works:
- a) You fill the Order Form for free.
- b) We carefully check your instructions with our writers and a personal writer is assigned to your order.
- c) We reply to you back within 10-15 minutes.
Once you have been informed about our ability to complete your order, you proceed to payment. (You cannot pay for your order until all of the materials are attached.)
It is determined by 4 factors:
- Type of paper
- Course level
- Number of pages
- Urgency
There are also additional services which may affect the price. For details, please check our Pricing page.
A single-spaced page contains 550 words, one double-spaced page has 275. Please specify only the number of pages for the body of your essay. Title and Reference pages will be provided for free.
To answer that question, you can first think whether learning is legal. By this, we simply mean that our service provides the same type of assistance you would get if you asked for help from a tutor proficient in the respective field of study.
Using our service is LEGAL and NOT prohibited by any university/college policies. We offer a product that serves as a source material for your own paper. Therefore, it cannot be regarded as cheating if you provide proper reference to the original.
Additionally, you should know that the paper you purchase from Handmadewriting.com is your exclusive property and only you have access to it. It is completely up to you how you decide to use it.
Our site security measures ensure any personal information you provide us is 100% confidential. Your personal information is only used to improve the quality of our service, to get in touch with you in case there are any issues with your order, and to verify your payment information. Your personal information is never given to any third parties. Our Customer Support Representatives will also use this information to contact you about any questions we may have pertaining to your paper, if necessary. For additional information about your privacy – please view our Security Policy page.
You decide the deadline. 24 hours is the earliest standard we can complete your order and make sure it’s of the highest quality. However, in a situation where you need the work to be done urgently, we can and will assist you. You just need to indicate the number of hours you have in the Order Form, and we will reply to you back within 10 minutes with the result of finding a writer. The time to your deadline will start as soon as you have made the payment and provided us with all the necessary materials and instructions. Please note that your deadline is only applicable to the first version of your paper, without revisions. Revisions usually take more time which is why our service recommends to have 5-7 days under your belt before the paper’s actual due date.
All of our writers are experts in their respective academic and/or business fields with years of writing experience and have written numerous essays and reports prior to joining our service. They have been carefully screened and samples of their past work have been scrutinized by members of Quality Assurance Department, who are also experienced writers themselves.
Yes. If you wish to contact your writer directly, feel free to use our messaging system it allows you to contact either our Customer Support Representatives or your writer any time you want. Just look up your order number in the control panel and choose the person to whom you want to send a message. For your convenience, you will receive a notification to your e-mail about every new message.
For security purposes you are not allowed to mention your personal details or ask the writer to disclose their personal information.
Yes. All our works are 100% original and properly cited according to your instructions. In order to ensure that there is no unsanctioned copying of the text in your paper, we use our partner's website where we check all our projects for plagiarism. You can be sure our Plagiarism-Free Warranty is not something we take lightly and we will do all we can to maintain your trust and loyalty.
Yes. All of our customers qualify for the loyalty program. You will get a 5% lifetime discount after you've placed three orders with us. Once you have placed ten and later twenty orders, you will receive 10% and 15% respectively. Discounts are attached to your profile and remain valid for all orders. We also provide our first-time customers with one-time discounts. Please contact our Support Team for more details.
No. They are provided for free. For example, when you order a 4-page paper, you will receive 6 pages in total: 5 pages for the body of the paper, then the title page and the reference page. These pages will not be included in your final cost.
We are fully aware of the fact as well as understand that the way and manner in which your completed paper is presented plays an essential role on how you are graded, hence our papers are formatted in accordance with your requirements and instructions completely free of charge. Our paper presentation formats include Chicago, Harvard, APA and MLA referencing styles. If formatting instructions are not provided by you, the customer, then our standard formatting style of MLA, 12pt Times New Roman with double spacing and 1-inch margin will be used. Please note that regardless of whatever format you request, all pages will be double spaced by default and an average page will consist of 275-word count.
No. Our policy on pre-written papers is one that we take very seriously. If there is a reason for you to believe that your paper was pre-written, please you should have our Customer Support Representatives notified and we will thoroughly have the matter investigated. If the paper shows evidence of having been pre-written, then you will be issued a 100% refund.
The Order Personal Page allows for you to place an order, track its progress, and upload required materials that may facilitate your projects. The page further allows you to communicate with both the writer of your paper and an administrator via messaging. For convenience, each Personal Order Page contains:
“Your Orders” tab helps you keep track of your order’s progress with HandMadeWriting.com and displays the list of all your current and past projects.
“New Order” tab is where you can place your order
“Profile” section contains the personal information you provided and gives lets you change your password.
With each of order placed with HandMadeWriting.com you will also be able to check your “Order Info” and use the “Messages” tab to communicate with your writer and an administrator.
On completion of your project, you will be notified via email and/or phone. You will be required to log into your account at HandMadeWriting.com to accept the preview version of your paper in order to receive a completed copy. The preview version is a watermarked image of your completed paper. It is essential that you carefully review the preview version and provide necessary comments for revision if you are not satisfied with the paper. If a revision is required, please ask for one without pressing the ACCEPT button. Only if and when the paper meets your approval and you want the MS Word version of the finished paper can you then press the ACCEPT button. Please note that your order will only be available in your control panel and will be sent to your inbox directly.
In a situation where a deadline has been missed, it is important to quickly notify our Customer Support Representatives and explain the details.
Given such a situation, your case will be thoroughly examined by our representatives and adequate options will be presented to you. If the missed deadline was due to the writer’s actions or the customer’s own fault, then you must arrange for a new deadline. If the delivery of your order is delayed due to any error on our path, then the original price of the paper will be recalculated and a refund, if any will be made. If in light of a revision which has been requested by you, there is any failure to meet your order deadline, or due to the failure on your path to provide full details from the very beginning of your order request, then please we implore you to bear with us and trust us to complete the work properly. A new deadline will need to be agreed upon.
For details, please view our Money-Back Warranty page.
In a situation where a revision for a project is required, you are welcome to make a request for a revision via the “Files” list on your “Personal Order Page.” Please send detailed comments about the parts that need to be revised and provide the exact time frame for the revisions. If your project requires significant modification, then a fee for re-writing the paper will be issued depending on the complexity of the paper and the time issued for completion. Please refer to our Revision Policy for detailed information.
